Privacy Policy

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 Personal Information

• Name
• Address
• Email      address
• Mobile      phone number
• Date      of birth
• Insurance      policy details
• Claims      history
• Payment      or billing information (handled securely)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP      address
• Browser      type
• Device      information
• Pages      visited
• Cookies      and tracking technologies

This information helps us improve our website’s performance and user experience.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Insurance & Business Operations

• Providing      insurance quotes
• Issuing      and servicing policies
• Managing      billing and payments
• Processing      claims
• Responding      to customer inquiries and support requests

Communication Purposes (Email & SMS)

We use your email and mobile phone number to:

• Deliver      policy updates and account notifications
• Send      billing reminders and renewal notices
• Provide      customer service or appointment reminders
• Share      educational or promotional content related to insurance
• Send      claims-related updates

You may opt out of marketing communications at any time (details below).

3. Email & SMS/Text Messaging Privacy (TCR-Compliant)

Peters Insurance is committed to protecting your communication preferences.

How We Use Email & Mobile Numbers

We use your email address and/or mobile phone number solely to communicate with you regarding:

• Quotes      and policy information
• Customer      service interactions
• Account      alerts, billing notices, or renewal reminders
• Promotional      or educational messages

We do not sell your email address or mobile number.
We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

This excludes text messaging opt-in data and consent, which will not be shared with any third parties.

Opt-Out Instructions

• Email:      Click the “Unsubscribe” link at the bottom of any marketing email.
• SMS/Text      Messages: Reply STOP to cancel.
• For      help: Reply HELP or email us at alison@fuainsurance.com.

Message frequency varies. Message & data rates may apply.

4. How We Share Your Information

We may share your information only when necessary, including:

With Insurance Carriers & Partners

To provide quotes, issue policies, and service insurance needs.

With Service Providers

Trusted third-party vendors who help us operate our business (e.g., IT providers, secure document processors).
All vendors are required to maintain confidentiality and security.

For Legal or Compliance Reasons

We may disclose information if:

• Required      by law
• Needed      to respond to legal requests
• Necessary      to protect our rights, customers, or business

We never sell personal or communication data for marketing.

5. Cookies & Tracking Technologies

We may use cookies, pixels, and analytics tools to enhance browsing experience, monitor performance, and personalize content.

You may disable cookies through your browser settings, though some website features may not function properly.

6. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

• Access      the personal data we hold about you
• Request      corrections to inaccurate information
• Request      deletion where applicable
• Opt      out of marketing communications

To exercise these rights, contact us at:
alison@fuainsurance.com

8. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under 13 years of age. If we learn we have collected such information, we will delete it promptly.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Peters Insurance
Email: alison@fuainsurance.com
Phone: 651.401.6786